개인정보처리방침

About us

The Korean Cultural Centre UK was opened by the 'Korean Ministry of Culture, Sports and Tourism' in January 2008 under the jurisdiction of the 'Embassy of the Republic of Korea' London, the role of the KCCUK is to enhance friendship, amity and understanding between Korea and the UK through cultural and educational activities.

From the KCCUK's central London location near Trafalgar Square, our dedicated cultural team work to further develop established cultural projects, introduce new opportunities to expand our Korean events programme in the UK, and to encourage cultural exchange.

The official address of the KCCUK is Grand Buildings 1-3 Strand London WC2N 5BW.

When we talk about “we” or “us” in this privacy policy we mean the KCCUK.

Your Personal Data

We collect “personal data”, which is information that identifies a living person, or which can be identified as relating to a living person.

When we talk about “you” or “your” in this policy we mean any living person whose personal data we collect.

Personal data we hold

We hold the following categories of personal data:

Personal data you provide

We collect data you provide to us. This includes information you give when you communicate with us, book tickets, sign up to receive communications from us, apply for programmes. For example we may hold:

personal details (name, gender, date of birth, email, address, telephone etc.);
contact details including email, phone numbers and links to social media accounts;
details of visits to our website including traffic data, location data, operating system, browser usage, and the resources that you access;
your response to a special KCCUK event;
your attendance at special events;
image and likeness (as captured on our CCTV cameras and in photographs and videos we use for promotional purposes); or
where you have applied for a progrmame.

How we use your personal data

General use

We only ever use your personal data with your consent, or where it is necessary in order to:

enter into, or perform, a contact with you;
comply with a legal duty;
carry out a task in the public interest; or
for our own (or for a third party’s) legitimate interests, provided your rights do not override these interests.

In any event, we will only use your personal data for the purpose or purposes for which it was obtained.

Marketing

We use your personal data to communicate with you in order to inform you of our activities and events. This includes keeping you up to date with our exhibitions, events and to send you general information about our programme, membership and other ways you may be able to benefit from the KCCUK.

Administration

We use your personal data for administrative purposes including:

maintaining databases of our visitors and students for educational programme;
processing newsletter subscriptions;
managing custody of our collection including our intellectual property rights;
fulfilling orders for tickets or services;
helping us respect your choices and preferences;

Internal research and profiling

We carry out research and analysis on our visitors to determine the success of our programmes and other activities in the public interest and to help us provide you with a better experience (for example so that you only receive communications about areas of our activities or research you are mostly likely to be interested in).

We may evaluate, categorise and profile your personal data in order to tailor materials, services and communications (including targeted advertising) to your needs and your preferences and to help us to understand our audiences. For example, we may keep track of the amount, frequency and value of your support including your philanthropic involvement elsewhere. This information helps us to ensure communications are relevant, timely and in the best interest of our charitable purposes.

Disclosing and sharing your personal data

We will never sell your personal data.

If you have opted-in to marketing, we may contact you with information about our selected partners. These communications will always come from us and will be incorporated into our own marketing.

We may share your personal data with contractors or suppliers who provide us with services. For example, we may use the Mailchimp for the distribution of the KCCUK newsletter. Information is transferred to data processors securely, and we retain full responsibility for your personal data as the data controller. These activities are carried out under a contract which imposes strict requirements on our suppliers to keep your personal data confidential and secure. We will only share information when necessary.

Marketing communications

Consent

Unless you have already given us your email address or telephone number so that we can tell you about the supply of services, we must ask you to “opt-in” to receive marketing emails from us. You have the choice as to whether you want to receive or continue to receive these messages. You can change your preferences at any time.

When you receive a communication from us, we may collect information about your response and this may affect how we communicate with you in future.

Newsletters

If you sign up to our mailing list, we will send you the KCCUK newsletter (unless you specifically ask us not to) and you can choose to unsubscribe from general marketing communications and to change your preferences at any time.

Data security

Protection

We employ a variety of physical and technical measures to protect information we hold and to prevent unauthorised access to, or use or disclosure of your personal data.

Electronic data and databases are stored on secure computer systems and we control who has access to information (using both physical and electronic means).

Storing your personal data

Where we store data

We are wholly based in the UK and store data within the European Economic Area(?). Some organisations which provide data processing services to us do so under contract and may be based outside of the EEA. We will only allow them to do so if your data is adequately protected.

2. Retention of your personal data

We will only retain your personal data for as long as it is required for the purposes for which we collected it (e.g. we have a genuine and legitimate reason and we’re not harming any of your rights and interests).This will depend on our legal obligations and the nature and type of information and the reason for which we collected it. For example, should you ask us not to send you marketing emails, we will stop storing your email address for marketing purposes; however we will need to keep a record of your preference.

We continually review what information we hold and will delete personal data which is no longer required.

Control of your personal data

Your rights

We want to ensure you remain in control of your personal data and that you understand your legal rights, which are:

the right to know whether we hold your personal data and, if we do so, to be sent a copy of the personal data that we hold about you (a “subject access request”) within one month;
the right to have your personal data erased (though this will not apply where it is necessary for us to continue to use the data for a lawful reason);
the right to have inaccurate personal data rectified;
the right to object to your personal data being used for marketing or profiling; and
(where technically feasible) the right to be given a copy of personal data that you have provided to us (and which we process automatically on the basis of your consent or the performance of a contract) in a common electronic format for your re-use.

There are some exceptions to the rights above and, although we will always try to respond to any instructions you may give us about our handling of your personal information, there may be situations where we are unable to meet your requirements in full.

If you would like further information on your rights or wish to exercise them, please contact at the address below.

Complaints

Should you have a complaint about how we have used (‘processed’) your personal data, you can complain to us directly by contacting our Data Protection Officer in the first instance.

If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to the UK Information Commissioner’s Office which regulates and enforces data protection law in the UK. Details of how to do this can be found at www.ico.org.uk

Our websites use local storage (such as cookies) in order to provide you with the best possible experience and to allow you to make use of certain functionality.

Links to other sites

Our websites contain links to other external websites. We are not responsible for the content or functionality of any such websites. Please let us know if a link is not working by contacting info@kccuk.org.uk.

If a third party website requests personal data from you (e.g. in connection with an order for goods or services), the information you provide will not be covered by this privacy policy. We suggest you read the privacy notice of any other website before providing any personal information.

Changes to this privacy policy

We may amend this privacy policy from time to time to ensure it remains up-to-date and continues to reflect how and why we use your personal data. The current version of our privacy policy will always be posted on our website.

Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Email us at info@kccuk.org.uk
Or write to us at: Korean Cultural Centre UK, Grand Buildings, 1-3 Strand, London. WC2N 5BW

This Policy was approved by the Korean Cultural Centre UK in December 2018.